Molecular Connections Group is a collective term that refers to Molecular Connections Pvt. Ltd, Molecular Connections Research Pvt. Ltd, Molecular Connections Analytics Pvt. Ltd and Domex India Pvt. Ltd.
Information We Collect
We may collect the following types of information:
a. Personal Information: Information that can be used to identify you personally, such as your name, email address, phone number, and mailing address.
b. Non-Personal Information: Information that cannot be used to identify you personally, such as your IP address, browser type, and browsing history.
How We Collect Information
We collect information in the following ways:
Information You Provide: We collect personal information that you voluntarily provide in cases like submitting a form, creating an account, subscribing to our mailing list or making a purchase.
Handling Personal Data Collected via Forms on Our Website and Applications
We utilize different forms on our website and other applications, such as contact forms, demo request forms, case study request forms, and meeting request forms, to collect information and provide better service to our users. These forms may collect personal information, including your name, email address, phone number, and company name. We use this information to address your specific inquiries, provide requested resources, schedule meetings or demos, and offer personalized support based on your needs.
Subscription Form Data Collection
Data Collection During Account Creation
When you create an account on our website or other applications, we collect personal information such as your name, email address, and any other information necessary to establish and maintain your account. We use this information to provide you with a personalized user experience, enable access to our products and services, and facilitate communication regarding updates, promotions, and customer support. By creating an account, you consent to the collection, processing, and use of this information for the purposes described above.
Payment Gateways on Website and Other Applications
When processing payments through our website or other applications, we use reputable third-party payment gateways to ensure the secure handling of your payment information. These payment gateways have their own privacy policies and data handling practices, which govern how they collect, process, and store your payment information, such as credit card or debit card details, and other transaction data. We do not store your payment information on our servers. The payment gateways we use comply with industry-standard security measures and applicable data protection laws. We encourage you to review the privacy policies of the payment gateways we use to understand their data collection and handling practices. If you have any questions or concerns about how these third-party payment gateways process your personal data, please contact us or the respective payment gateway provider directly.
Data Collection via Google Analytics
How We Use Your Information
Our primary objective is to provide you with a seamless, personalized experience while using our products and services. We ensure that we use your information responsibly and in compliance with applicable data protection laws and regulations. The following are the ways in which we use your information:
- Providing and maintaining our products and services: We use your information to deliver our products and services, manage your account, and ensure that our platforms function properly.
- Customer support: We use your personal data, such as your name, email address, and phone number, to respond to your inquiries, address your concerns, and provide assistance related to our products and services.
- Personalization: We may use your information to customize your experience on our platforms, such as presenting content tailored to your interests, preferences, or location.
- Communication: We use your contact information to send you important updates, promotional materials, and newsletters, but only with your consent.
- Analytics and platform optimization: We use non-personal data collected through cookies and other tracking technologies to analyze user behavior, optimize our platforms, and improve the overall user experience.
- Security and fraud prevention: We use your information to protect the security of our platforms, detect and prevent fraud, and enforce our terms and conditions.
- Legal compliance: We may use your personal data to comply with legal obligations, respond to lawful requests from government authorities, or protect our rights and property.
Please note that we only use your personal data for the purposes for which it was collected, unless we have a valid legal basis for further processing, such as your consent or a legitimate interest that does not infringe on your privacy rights.
Sharing Personal Data
We may share your personal data with the following parties:
- Service providers: We work with various third-party service providers to help us operate our platforms and provide our products and services. These service providers may have access to your personal data for the purpose of performing their functions but are strictly prohibited from using it for any other purpose.
- Legal requirements and protection of rights: We may disclose your personal data when required by law, in response to legal processes, or when necessary to protect our rights, property, or the safety of our users, employees, or the public.
Commitment to Not Selling Your Data
Fair and Lawful Data Processing
We prioritize the protection of individual rights when processing personal data. We ensure that personal data is collected and processed in a legal and fair manner, respecting the rights of the data subjects.
The data collected is strictly limited to what is adequate, relevant, and necessary for the specified purposes for which it was obtained and will be further processed. We adhere to the principle of data minimization, ensuring that collected data is not excessive.
Processing of individual data is carried out upon voluntary consent of the respective individuals. We recognize the importance of informed and voluntary consent as a fundamental aspect of data processing, respecting the autonomy and choices of data subjects.
Our commitment is to uphold these principles and safeguard the rights and interests of data subjects throughout the entire lifecycle of personal data processing.
At Molecular Connections, personal data is processed solely for the purposes that were defined prior to its collection. We strictly adhere to the principle that personal data must be obtained for specific, explicit, and legitimate purposes, and it shall not be subsequently processed in a manner that is incompatible with those purposes. Any changes or deviations from the initial purpose of data processing are limited and require proper justification.
However, it’s important to note that further data processing for statistical, scientific, and historical purposes may be considered compatible with the initial purposes of data collection, provided that it is not used to make decisions that directly impact the data subjects. We ensure that any additional processing beyond the initial purpose is conducted in accordance with applicable legal requirements and safeguards the privacy rights and interests of the data subjects.
We ensure transparency in how personal data is handled. In general, personal data is collected directly from the individuals concerned, and at the time of collection, we inform data subjects of:
- The purpose of processing their data
- The categories of third parties to whom the data might be disclosed
Processing of personal data is undertaken only with the explicit consent of the data subject or in compliance with applicable legal obligations or for the protection of the data subject’s life. We prioritize obtaining informed consent or ensuring that processing meets legal requirements or necessary protective measures. We believe in providing clear and comprehensive information to data subjects to empower them with an understanding of how their data is processed.
We consider personal data to be subject to strict data secrecy. We treat personal data with utmost confidentiality on an individual level and implement appropriate organizational and technical measures to ensure its security. Our robust security measures are designed to prevent unauthorized access, illegal processing or distribution, as well as accidental loss, modification, or destruction of personal data. We are committed to upholding the highest standards of data protection to safeguard the privacy and integrity of personal data in our possession.
Data Retention and Deletion
We retain personal data in a format that enables the identification of data subjects only for as long as necessary to fulfill the purposes for which it was obtained and processed and for the purposes of satisfying any legal, accounting, or reporting requirements. In certain cases, there may be indications of interests that require protection or historical significance associated with this data. If such circumstances arise, we will retain the data until the legally mandated protection of interests is clarified or until our corporate archive evaluates the data to determine if its retention is necessary for historical purposes. Our commitment is to adhere to these principles while ensuring the responsible management and deletion of personal data in accordance with applicable data protection laws and regulations.
Factual Accuracy and Up-to-datedness of Data
We ensure that personal data on file is accurate, complete, and, when necessary, kept up to date. We take appropriate measures to review and verify the accuracy of the data we hold, and if any inaccuracies or incompleteness are identified, we promptly take steps to rectify, delete, correct, supplement, or update the data. Our commitment is to maintain the integrity and quality of personal data in our possession in accordance with applicable data protection laws and regulations.